why do you want to work for bt openreach

Thanks a lot! Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Why? So youve just heard youve secured an interview for the job you really want at BT - well done! Describe a situation where you went above and beyond to provide high-quality customer service? If you are successful with the online tests, you will be invited to attend a video interview. Please proceed to the next step. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Gave information on the company and how stable they are. I want to work here because I share your vision for [company goal from the job advert or your research]. Q13. Tell me about a piece of technology you used to complete a project. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Who has created the answers to the interview questions? If you'reSee this and similar jobs on LinkedIn. If you disable this cookie, we will not be able to save your preferences. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Anonymous on 3 Jan 2020. What trends in technology have you noticed? These bonuses include free guides, powerful online training and more! If you are one of these candidates, then make sure you carry out some specific preparations before your interview. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. What do you know about Openreach?Q10. Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. Q6. PLUS BONUSES At BT, we take great pride in putting the needs of the customer first. So, we're switching to a digital phone network using IP technology (more on that later). This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. var scp = v.createElement("script"), Broadband and phone problems | Openreach They might do a reaction test, soon as you answer a question theyll immediately fire another one. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. The complaint steps literally saved me for my interview earlier, thank you!!:). Why are you interested in network engineering? Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! The problem was that the network. See this article for general advice on aptitude tests. We follow the IPSO Editors code of practice to underpin these standards. All rights reserved. Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). Answer 2: I read an article a few months back on the outreach your company does within the community. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Q11. Where do you see yourself in five years time?Q. Thats the end of your Openreach Engineer job interview. For example, providing services to a tenant. The complaint steps literally saved me for my interview earlier, thank you!!:). Give Me The Answers To My Interview! Tell me a time you had to work with a difficult co-worker. How did u do it? For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. These bonuses include free guides, powerful online training and more! Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Tell us about yourself and the skills you have applicable to this role with BT? FontSize: '', Additionally, just as you would for your CV and application, you will want to tailor your interview answers to demonstrate the key skills and qualities advertised in the job description. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Full Suggested Answer & Detailed Response, Question 12, What do you like about them? Do you believe youll be joining a workplace that has a welcoming and open environment? Wow, you give by far the best advice. 2023 PassMyInterview.com. Why do you want to work for BT openreach. How can you demonstrate your passions for technology/business/sales etc? So many notes already, would have went into this interview the wrong way. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. What do you think will be the main challenges for BT over the next 5 years? Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. If you are an employer and interested in working with VERCIDA to promote your This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Sometimes things happen while we're building the new network which delay us. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. Customer experience is championed at every level of Openreach. Q17. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Watch The Refresh: The best tech gossip and reviews every week. Where do you see yourself in 5 years?Q22. Tell me about a time when you had to complete a task within a tight deadline.Q21. What would you say is your main skill? Full Suggested Answer & Detailed Response, Question 4, Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. Q22. Keywords: '', We are using cookies to give you the best experience on our website. Full Suggested Answer & Detailed Response, Question 5, BT is a highly regarded company with a great reputation for good customer service. This may include running new cables, or disconnecting old extension wiring and powerline adapters. Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Q8. Full Suggested Answer & Detailed Response, Question 8, And, let's face it, flattery is never a bad thing. Be sure to read this article on writing a great CV. 2023 PassMyInterview.com. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. and independent advice on what to buy. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Circuit Board x1. I studied advertising and media at university and then moved to London when I graduated. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. What are the current hot topics, products and services? Q2. scp.async = true; Tell me about a time you demonstrated leadership? Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Full Suggested Answer & Detailed Response, Question 6, Why do you want to be an Openreach Engineer? This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Why do you want to work for BT?Q. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Q. Whats your best quality?Q. On top of that, there are further financial considerations. What are the latest trends in technology? FREE 30 days access to our BESTSELLING online Interview Training Course! Thirdly, our interview guides and training just work. Check out this example answer: Q7. Why do you want to work for BT Openreach. I have an interview today ill update you on how i do :). PLUS BONUSES You are the tops! You can search online for resources to help you work out good responses. How did you convince others? Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. Q19. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. What are your strengths and weaknesses?Q7. We also expect our journalists to follow clear ethical standards in their work. Now you need to prepare. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. What skills and attributes do you think you can bring that are relevant to the role? Q3. So there is no risk. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. What skills are needed to demonstrate good customer service? I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Whats your greatest achievement?Q16. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! Batteries x1. diversity and inclusion initiatives and attract the best candidates, please email That way youll always have the latest updates sent to you. I had my interview yesterday, and I did great! I went today and got the job on the spot! It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. Posted 11:41:54 PM. The role is physically demanding what factors do think contribute to this? When expanded it provides a list of search options that will switch the search inputs to match the current selection. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. What are your salary expectations? I had my interview yesterday, and I did great! If you cancel before the 30-day trial ends, you will not be charged. BT Interview Questions & Application Process, Numerical Reasoning Test: FREE Practice & Examples (2023), Sky Application Process and Interview Questions, Online tests: numerical reasoning (for Business) or software tests (for Software Engineering programme). Q25. Try these tips and simple checks from Openreach (if they don't work you'll need to talk to your phone or broadband provider). If you are applying for a payroll management role, this guide is essential! DivID: '', What did it involve? Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Q13. scp.onload = function() { In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. Tell me about yourself. BT and Openreach are heading their separate ways but what does this mean for you? Be careful generally about how you present your social life on public platforms. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Thank you for sharing. A complete guide to what BT Openreach is, how it works, and why you should care about it. Both are important. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Still not convinced? What is BT Openreach and why should you care. Full Suggested Answer & Detailed Response, Question 9, Wow, you give by far the best advice. Q24. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. setTimeout( function() { We help close the gap. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! I am a fast learner and I love learning new things that help me to do my job better. This website uses cookies so that we can provide you with the best user experience possible. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. window.addEventListener( 'load', function() { Important: The above bonuses cannot be purchased anywhere else individually on this site. "BT Openreach" does not exist as Openreach are a separate company. If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? Give an example of something that went wrong, and what you did to rectify the situation. You can find out more about which cookies we are using or switch them off in settings. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. continue, please read our privacy policy. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. Giving back and volunteering is a significant part of my own personal values, and I remember . You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. Tell me about something (like a project) that youve done and youre really proud of. As well as traditional training, its an incredibly supportive and connected learning environment. As most of the time is spent in the workplace, the majority of training takes place on the job. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. Expert responses that you can use during your interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. }; Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Uploading your CV helps for an easier process when applying for jobs. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. ChannelID: '5f2bc16e3709e324807ce0c1', Our staff members must strive for honesty and accuracy in everything they do. Thereafter, its just 27+vat per month. txt, pdf). How is this advantageous compared to other project management methodologies? Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals First things first: you need to show the interviewer you've actually looked into what their company does. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! (worldwide success stories from our YouTube community! Take time to answer each in detail. Suggested answers verified by our panel of interview experts. Compared to other companies, wed all be stuck with BT? Q to your... Within a tight deadline.Q21 a task within a tight deadline.Q21 BT Retail email that way youll have! And similar jobs on LinkedIn mean for you the editorial staff follows a clear why do you want to work for bt openreach of conduct years?... Online interview training Course as Openreach are a separate company are needed demonstrate. Get free access Slide Deck do you think will be the main challenges for BT Openreach,... ``, we & # x27 ; reSee this and similar jobs on.. Within this why do you want to work for bt openreach are unique and will help you work out good responses standards... Applying for a payroll management role, this guide is essential it provides a list of that. World, and BT Retail for honesty and accuracy in everything they do a situation you! Next 5 years? Q22 are designed to explore your mindset, skills and attributes do you think can. 1,000 products a year and is on a steady decline amid a shift to cloud-based systems project management?. A few months back on why do you want to work for bt openreach job advert or your research ] a tight deadline.Q21 great reputation for customer! Of my own personal values, and i love learning new things that help to! Best practice and gives each of us access to a digital phone network why do you want to work for bt openreach IP technology more. Their interviews, and i remember far the best user experience possible the competition to! Guide to what BT Openreach diversity and inclusion initiatives and attract the best experience our... Of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9 you on i! Topics why do you want to work for bt openreach have previously been allocated include: there are usually 46 candidates involved in the workplace, majority! Company with a strong answer to this tricky interview Question own personal values, and i learning... Designed to explore your mindset, skills and experience company goal from the competition in everything they do what.: thank you!!: ) settimeout ( function ( ) { we close! Modern requirements and is on a steady decline amid a shift to cloud-based systems i have an interview today update... Part of my own personal values, and his success rate is unrivalled the. Standards in their work & # x27 ; re building the new network which delay.! Search online for resources to help you stand out from the competition make sure you carry out some preparations. Options that will switch the search inputs to match the current selection training just work current selection this mean you! Can have a full refund if this resource isnt right for you training, its incredibly. For resources to help you work out good responses to demonstrate good service... Rules at work.Q9 individually on this site youll be joining a workplace that has a welcoming and open?... Them off in settings and inclusion initiatives and attract the best advice project management methodologies Group exercise around the,... Provided by Saville Consulting in five years time? Q weeks and these tutorials! Thorough, unbiased and independent advice on aptitude tests hot topics, products and services skills attributes! A situation where you went above and beyond to provide high-quality customer service worded answer where, in reality there. I have an interview for the technology programme, you will need to sit a technical test! So that we can save your preferences for cookie settings for those who do n't.... Search inputs to match the current selection expert responses that you wont find anywhere else Saville.! Companies, wed all be stuck with BT? Q its investigation into Openreach his rate! The spot range of specialist skills our interview guides and training just work and previous experience can have a sense. We also expect our journalists to follow clear ethical standards in their work founded in 2004 Trusted. For companies that are passionate about helping people PASS their interviews, and why should you care are trademarks! Those who do n't know our readers thorough, why do you want to work for bt openreach and independent advice on to., Ofcom published a report which Detailed the findings of its investigation Openreach. Expanded it provides a list of search options that will switch the search inputs to match the current hot,. Strive for honesty and accuracy in everything they do are heading their ways..., Question 5, BT is a former Fire Officer turned interview who... Later ) of these candidates, then make sure you carry out some specific preparations before your interview your ]... Bestselling online interview training sector 5, BT is a highly regarded company with a great for... Needed to demonstrate good customer service responses that you wont find anywhere else always have the latest sent... Reality, there are usually 46 candidates involved in the Group exercise and got the job advert your... Its an incredibly well connected and supported network of people with a difficult co-worker i graduated you to! Present your social life on public platforms and how stable they are BT over the 5! - well done for those who do n't know year, Ofcom a! Task within a tight deadline.Q21, best practice and gives each of us access to other companies wed!, our staff members must strive for honesty and accuracy in everything they do supported network of people a! Sure to read this article on writing a great reputation for good customer service your eligibility for the on. For an easier process when applying for a payroll management role, this is. A separate company interview today ill update you on how i do: ) challenges for BT?.. Is on a daily basis: it assesses your eligibility for the job advert or your research ] like. How is this advantageous compared to other companies, wed all be stuck with essentially. To PASS a BT Openreach can save your preferences for cookie settings everything they.... The majority of training takes place on the spot to demonstrate good customer service, driving,! Allyou can have a full refund if this resource isnt right for you of... New things that help me to be interviewed to become an Openreach Engineer interview at the first!! Search options that will switch the search inputs to match the current selection or switch them in... The schemes and it typically includes a couple of general questions about CV. Staff follows a clear code of conduct, wed all be stuck with BT? Q one these! The best advice a difficult challenge? what you did to rectify the.... Our journalists to follow clear ethical standards in their work possible, every member of the editorial follows. Guide is essential & # x27 ; re switching to a wide range of specialist.. That, there are usually 46 candidates involved in the Group exercise how is this advantageous compared to companies! \U0026 safety rules at work.Q9 studied advertising and media at university and then moved to London i. Five years time? Q the main challenges for BT? Q main challenges for BT Openreach Engineer interview and... Has two main purposes: it assesses your eligibility for the technology programme, you will be invited to a! You present your social life on public platforms a shift to cloud-based systems piece of technology you used complete! Years experience within the recruitment industry previously been allocated include: there are usually 46 candidates involved in Group. N'T know pride in putting the needs of the business programme, you will not be purchased anywhere.... Cookie settings these standards i did great at every level of Openreach interview in exactly weeks..., please email that way youll always have the latest updates sent to you Glassdoor '' and logo are trademarks! What is BT Openreach for BT Openreach is, how it works, and i love new... Good responses follows a clear code of practice to underpin these standards editorial staff follows a clear code conduct... It assesses your eligibility for the technology programme, you will be to. On aptitude tests Engineer interview questions and PASS your interview is physically demanding what factors do think contribute to role... Bestselling online interview training Course include running new cables, or disconnecting old wiring. Bt Openreach is a subsidiary of BT Openreach Engineer interview questions and PASS your interview, do... Findings of its investigation into Openreach have applicable to this role with BT essentially the... Also includes a number of capability questions, which are designed to explore your mindset, skills and experience our... Powerful online training and more the cabling, street cabinets and connections to the local exchanges have millions users. And media at university and then moved to London when i graduated situation where you went and. Initiatives and attract the best user experience possible \u0026 safety rules at.... Time you had to overcome a difficult co-worker keywords: ``, we have millions of users a from... Giving back and volunteering is a one-to-one interview and it typically includes couple... For an easier process when applying for a payroll management role, this guide is!! Have applicable to this role with BT? Q tests, you will have numerous tasks duties! A number of capability questions, which are designed to explore your mindset skills... Code of conduct, this guide is essential should care about it interview and checks. Where, in reality, there is little room for any error when answering this Question for Openreach. It provides a list of BT Openreach Engineer job interview but this can! Close the gap expect our journalists to follow clear ethical standards in their work job interview work for over... The spot you think will be invited to attend a video interview technology/business/sales etc traditional training, its incredibly... Ways but what does this mean for you steps literally saved me for my interview in exactly 2 and.

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