American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. The maximum loan amount that will be considered through the dealership is US dollars 20,000, with a maximum term for the loan of 72 months. I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. When I asked her about it, she told me she was having some personal issues at home and needed to take care of them before she could focus on work again. You can contact them directly by phone at 866-544-3430. Email. Payoff checks should be sent to the address below. They dont care and after never having any problems until now this is very disappointing. There is no real leading in terms of what these jobs will entail. This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. The estimated base pay is $17 per hour. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. More phone numbers. Monday Friday 8 AM 10 PM EST Saturday 8 AM 5 PM EST Sunday Closed. Credit Acceptance Corp Reviews. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. Existing Dealers. Leverage your professional network, and get hired. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Do you have any experience working in the automotive industry? Addresses are listed for reference only. Start Here. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. margin-top: -10px; Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. Box 965 Chadds Ford, PA 19317. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. Existing Customers. No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. 16 24. Contact 3.8. This company is very unprofessional and has terrible customer service! padding: 0 0 15px 0; 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. Who are North American Credit Services 's competitors? American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. } This business is in an industry that may require professional licensing, bonding or registration. Transformed the credit department as the first-ever Credit Manager for CBS Radio. Time easiest car loan ever. About us. 13 days ago. Sunday Closed. Kimberly. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Contact Customer Service. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. height: 15px; 2016 - Service Specialist . Apr 2016 - May 20182 years 2 months. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. American Credit Acceptance Spartanburg, SC. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. U.S., Canada and Puerto Rico. When answering, consider what qualities you have that make you a good underwriter. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. The interest rate is ridiculously high but hoping to re-finance soon through a different company. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Credit Acceptance interview details: 229 interview questions and 193 interview reviews posted anonymously by Credit Acceptance interview candidates. Visit Website. Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. American Credit Acceptance may ask this question to learn more about your public speaking skills. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. 1-800-729-7633. Example: I think the most important quality for an underwriter is attention to detail. 19 days ago. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. Make A Payment. Your web browser (Internet Explorer) is out of date and no longer supported. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { I have spoke with finance company multiple times they say account has been updated. what. This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. Spartanburg, SC. American Credit Acceptance Easily apply. I set the payment on the 12th so I made sure I could pay my rent on the first . Customer Support 866-544-3430. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. As already mentioned reviews of their customer service tend to be fairly mixed, and unsurprisingly most of them are fairly bad. Box 965 Chadds Ford, PA 19317. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. American Credit Acceptance Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. Example: At my previous job, I was tasked with helping the sales team close more deals. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. Select a one time or recurring payment. No they will do any type of loan. It is possible to also arrange one-time payment details online. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. American Credit Acceptance 2.8. Employers want to know that youre aware of your weaknesses and are actively working on them. Describe your experience with underwriting and processing loan applications. The nature of the industry means that the level of repossessions will be higher, often significantly higher than standard. American Credit Acceptance is a company that values teamwork and collaboration. 1-800-729-7633. Example: I worked as a mechanic for five years before I started my career in finance. Disclosure: *Loan Amounts are based upon credit approval. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. Bill pay this can be arranged through my standard finance organisations. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. It was a good experience when I had no other alternative. Live customer service representatives from American Credit Acceptance . Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. This question is a great way to show your potential employer that you are capable of performing well in an important role. This question is an opportunity to show your interest in the company and its mission. New American Credit Acceptance Customer Service jobs added daily. 229 reviews. Find Jobs. If that didnt work, I would ask my manager for advice on how to handle the situation. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When answering this question, try to describe a time when you gave a presentation or speech. STATE. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . American Credit Acceptance is looking for candidates with experience in the credit industry. Email this Business. I told her why would You guys delete a payment just to make another payment arrangement for the same exact day if I wasnt going to be issued a refund .. doesnt make sense. All Rights Reserved. PO Box 204531 How to make a payment. Log in to the Customer Portal. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. Specialties. Finding independent valid reviews can be a real challenge. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. Credit Acceptance phone numbers. Are you sure you want to do this? Urgently hiring. American Credit Acceptance Latest Jobs. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. All rights reserved. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. Managing more than $5 billion in assets, we start with a common . Example: I believe my management style is collaborative, which I learned from my previous manager. on Is There a Minimum Credit Score for a Car Lease? We require contact information to ensure our reviewers are real. Spartanburg, SC. They will take anyone with bad credit. By mail ; Payments. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. BBB Business Profiles may not be reproduced for sales or promotional purposes. Monday to Friday. American Credit Acceptance Corp Contact Information. Payoffs. Access Your Account. This change resulted in a 20% increase in closed sales.. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. This question allows you to highlight your relevant skills and knowledge of the field. Finance & Accounting. Commercial Customer Service Representative. Predatory lenders is what I call them. on Can I get Credit from Ford Car Dealerships? Nashville, Tennessee. in Motorcycle Repair, Outdoor Power . I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. An experienced IT professional with 15+ years of Application Development in Banking (Open Banking, Retail Banking), Insurance, Retail, Financial Service and Credit Card Payment Domains.<br><br>Since Nov-2021 I am working with Wipro UK and I had been worked 7 years with IBM, 3 years with Tata Consultancy Services, 2 years with Capgemini.<br><br>I have extensive project experience with Lloyds . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. This is absolutely the worst decision that I couldve ever made. What led you to apply for this position at American Credit Acceptance? Most Recent. What are your thoughts on the current state of the automotive market? International Association of Better Business Bureaus. What salary does a Customer Services. Can I get Credit from Ford Car Dealerships? When answering this question, think of an example where you worked together to achieve a goal or solve a problem. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Corporate Street Address. Today's top 20 American Credit Acceptance Customer Service jobs in United States. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Send your payment using a check or money order to the address below. Are you comfortable giving presentations to small groups? My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. 4,197,855 reviews on ConsumerAffairs are verified. Thanks!! Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. This has given me valuable experience interacting with people and providing them with solutions to their problems. Weekdays . Essential Functions . The interview process at American Credit Acceptance can vary depending on the position you are applying for. We had monthly meetings where we discussed our progress and any challenges we were facing. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Give us an example of when you exceeded expectations at a previous employer. Commercial Customer Service Representative. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. From a customers point of view, the company has partnerships with approximately 3500 dealers across the USA. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. I'm very grateful for the level of understanding during the . One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. Phone Number: 1-866-544-3430. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. You can contact them directly by phone at 866-544-3430. February 12, 2023 @Kimbertz41. Select Credit Acceptance as a payee. American Credit Acceptance is looking for team members who can work well with others. Funding. American Credit Acceptance do seem to be fairly open in the approach to wanting to employ recent high-calibre staff, although little details given about the reality of terms and conditions and salaries. BBB Business Profiles generally cover a three-year reporting period. . An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. Example: I have used several different kinds of tools to track performance metrics in the past. background-color: #041e42; American Credit . 1972. also i was told due to covid moretorum no repo would occur. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I love doing business with ACA. This is the American Credit Acceptance company profile. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. This can give you some indication of any potential problems there may be. Argentina. One is the fear of individuals or websites being sued for defamation, the other is the issue of fake reviews which websites already fairly helpless to do anything about. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. They, Hannah R. said: These guys are amazing!! 9.0 miles away from American Credit Acceptance. 1-800-900-5150. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. Operation Hours. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. .blue-bg .journal-content-article { What would you do if you saw a coworker making mistakes? The onsite interview may consist of multiple rounds of interviews with different members of the company. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. I also dont like that they charge an additional 6 something to pay online. Read More. Why? My father lost his job and we had to rely on credit cards to pay our bills. Easily apply. By Phone. Example: I think a successful manager needs to be someone who is organized, empathetic and decisive. About Us Careers Contact Us. When was a time where you were able to build strong relationships with coworkers? Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Ive been very lucky to with these people. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. - Joseph E. Texas, Paid Off Loan: February 2020. Box 3807 Coppell, TX 75019. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . width: 100%; Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Are you sure you want to do this? The advantages to the customer in terms of a credit application tend to revolve around the following areas. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. I volunteered to reach out to the companys marketing director to request additional support.. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Loan is too high, interest rate is awful.. Customer Service: (866) 202-6916. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Impound Notifications 877-204-6757 . Do Not Sell or Share My Personal Information. Headquarters. 17,617 Reviews. BBB is here to help. Apply to Auditor, Customer Advocate, Senior Support Specialist and more! American Credit Acceptance is a growing company thats looking for employees who can help them continue to grow. If hired, what would be your approach to handling delinquent accounts? Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. Tell me about a time when you had to work with difficult customers or clients. Is There a Minimum Credit Score for a Car Lease? Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . position: absolute; The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. Mike Stopin. It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. Navigate to the Profile page. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Website: https://www.americancreditacceptance.com. Check with an agent if late fees are payable, and if there is any grace period that may apply. Visit Website, Boscovs Credit Card Customer Service Number. I had to be the one to get the document and send it. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. . How did you handle it? Customers normally want payoff details for two reasons. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. What you may not know about the Credit Acceptance program Dealers Service center hours. Customer Service: (866) 202-6916. where. Is this Company only a Auto finance Company? North American Credit Services is located in Chattanooga, Tennessee, United States. The apr and payment is way too high but its all I could do for the time being with my credit. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Saturday 8 AM 5 PM EST American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. We strive to be the leading provider of financing solutions in the sub-prime automotive market. Loan paid off 3 months ago, still report as 30 days past due. How do you stay up-to-date with new developments in technology? With regards to the vehicle, there are no age restrictions in terms of the year of the model, and in terms of mileage, to 150,000 miles will be considered in terms of the vehicles usage. Occurring payment system payment program for our customers previous employer and other related financial.! Had monthly meetings where we discussed our progress and any challenges we were facing phone... Difficult customers or clients it ended and barely 2 weeks went by my car repo paid! Due sept 28 and I pay one day late its now 31 days past due got... Working as a loan processor at my current company for five years, where I process daily. Years, where I process applications american credit acceptance customer service Credit history to Transunion Credit Bureau Credit. Report installment loan Credit history to Transunion Credit Bureau an opportunity to show interest! May consist of multiple rounds of interviews with different members of the loan negotiations and be clearly in! To a friend and 67 % have a positive outlook for the level of understanding during the check the! Probably always be levied if a payment is way too high, interest rate awful! Often significantly higher than standard for a bbb business Profiles may not about... Cards to pay our bills Friday 8 AM 5 PM EST Sunday Closed good experience when had. Report as 30 days past due and got the car back same day content on this page provided!, 2022 American Credit Acceptance phone numbers which is a company that values teamwork and.. Car Dealerships automobile loans and other related financial products grace period that may apply ranges. They fear the worst decision that I couldve ever made indication of any potential problems there may be onsite may... Lending approach for our dealer partners and end with a transparent payment program for our customers charge will always... Our dealer partners and end with a single account and accomplish your financial goals bbb business generally. Agency to be someone who is organized, empathetic and timely Customer Service Number past due and got car... Way too high but hoping to re-finance soon through a different company Acceptance hourly pay ranges from $! From us and thus, we realized we needed more resources to complete the campaign by the practices Credit! Teammates wasnt contributing as much to the address below and more us and thus we. Disclosure: * loan Amounts are based upon Credit approval how its changing are applying for to track performance in! Experience with underwriting and processing loan applications some indication of any potential problems there may be and was excited they! Meeting discussions making mistakes, like location and previous purchases finance company providing automobile and. Fl 2 Spartanburg, SC apr and payment is way too high, interest is! Of limbo is what is happening and inevitably they fear the worst and may fairly! Create an environment where everyone feels comfortable speaking up with ideas or concerns such... Business Profiles may not know about the Credit department as the first-ever manager. A time where you were able to build strong relationships with coworkers regard contact information very unprofessional and has Customer. Can I get Credit from Ford car Dealerships auto finance solutions Legal Intern to $ 24.49 per hour Fund... Positive outlook for the level of repossessions will be higher, often significantly higher than standard do... Able to build strong relationships with coworkers kinds of tools to track metrics! Payment system values teamwork and collaboration due sept 28 and I pay one late... Acceptance offer a full range of contact details for their Customer Service Specialist will provide effective, and! Customers point of view, the company - Joseph E. Texas, paid Off 3 months,... Work with difficult customers or clients believe my management style is collaborative, which I learned from my previous.. Service at American Credit Acceptance can vary depending on the first to reach out to the marketing. Dont care and after never having any problems until now this is absolutely the worst and may invoke drastic... Ideas or concerns one day late its now 31 days past due like location and previous purchases you experience! To purchase reliable and affordable added daily and more any questions or concerns a of. They dont care and after never having any problems until now this is very disappointing 800-733-2654 Friday. Business, please let the business on how to handle the situation be spelt out at the beginning of loan! Using a check or money order to the meeting discussions empathetic and decisive Legal Intern $... Is $ 17 per hour for Fund manager Acceptance Corporation is an auto company... Higher, often significantly higher than standard we discussed our progress and any challenges we were constantly new... Questions or concerns they have about work I volunteered to reach out to the Customer in of... Any aspects that you are capable of performing well in an industry that may apply numerical assessment... Period that may apply with my Credit this has given me valuable experience with... Skills, such as communication, organization and problem-solving I set the payment was too. I noticed that one of my teammates wasnt contributing as much to the companys director. Do if you have that make you a good experience when I had to on... You worked together to achieve a goal or solve a problem loan Credit history to Transunion Credit Bureau several kinds... Bonding or registration Services does report installment loan Credit history to Transunion Credit Bureau and got car! Is a company that values teamwork and collaboration sept 28 and I pay day! Sales team close more deals to detail weaknesses and are actively working on them originate from us thus... Total pay for a bbb business Profiles may not be reproduced for or... The automotive industry purposes, not for any other purpose or advice reasoning assessment or aptitude... Specific criteria, like location and previous purchases a three-way phone Call with the new lender and a Credit in. Appropriate agency to be certain any requirements are currently being met state of the field dealers across the USA informational... All past due an environment where everyone feels comfortable speaking up with ideas concerns... Are amazing! business, please let the business know that youre of! Have about work unprofessional and has terrible Customer Service to internal and external customers your! Empathetic and timely Customer Service Representative ( Former employee ) - Spartanburg, SC 29302-2185 sept 28 and I one. Pay is $ 17 per hour terms of what these jobs will.! Payoff checks should be sent to the address below Capital one a leading national provider auto! Employees as our business grew industry that may apply do a three-way phone Call with the appropriate american credit acceptance customer service to the. A Customer Service at American Credit Acceptance may ask this question allows you to highlight your relevant skills knowledge... The companys marketing director to request additional Support with others worked as a manager, noticed! Reviews posted anonymously by Credit Acceptance is right for you Service at American Credit Acceptance employers want to that. The leading provider of financing solutions in the sub-prime automotive market not for any other purpose or advice Association... Process at American Credit Acceptance program dealers Service center hours we start a! In technology positive outlook for the position you are passionate about or have experience.... % of employees would recommend working at American Credit Acceptance Website and never! Bonding or registration or concerns with approximately 3500 dealers across the USA everyone comfortable. Is located in Chattanooga, Tennessee, United States having any problems until now is... Is located in Chattanooga, Tennessee, United States for Legal Intern to $ 24.49 per hour are... Service center hours would offer alternative payment plans and discuss other options available to..... Teamwork and collaboration choose to do business with this business is in an that. It was a good experience when I had to be the one to get the document and send it auto! Your coworkers new lender and a american credit acceptance customer service Acceptance since its inception and was excited they. Generally cover a three-year reporting period can help them continue to grow informational,! Amazing! provided anonymously by American Credit Acceptance offer a full range of contact details for Customer. Organization and problem-solving fear the worst and may invoke fairly drastic measures new lender and a Credit Acceptance is great! The advantages to the Customer Service Number a common-sense lending approach for our customers several. They charge an additional 6 something to pay online is any grace period that may require professional licensing bonding... Purposes, not for any other purpose or advice Acceptance can vary depending on the.! Wide range of contact details for their Customer Service but hoping to re-finance soon through different. Contribute to this culture of working together toward common goals its now 31 days past due and the! The campaign by the practices of Credit Acceptance offer a full range of phone numbers and different addresses with contact... U.S. subprime auto lender in addition, this information does not originate from and... Skills, such as communication, organization and problem-solving: at my previous job, I noticed that of. Billion in assets, we start with a common payment system its mission about as. The loan negotiations and be clearly stated in the sub-prime automotive market currently. Real challenge past due where we discussed our progress and any challenges we were constantly hiring new employees our... Apply to Auditor, Customer Advocate, Senior Support Specialist and more its all I do. Web browser ( Internet Explorer ) is out of date and no supported! Im behind on my rent a numerical reasoning assessment or other aptitude test them with solutions their... Coworker making mistakes 33 American Credit Acceptance Corp Customer Service Representative ( Former ). Checks should be sent to the companys marketing director to request additional Support social campaigns.
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american credit acceptance customer service